Terms and Conditions
Welcome to the WP Cigars website. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. General Information
This website is operated by WP Cigars. Throughout the site, the terms “we,” “us,” and “our” refer to WP Cigars. The use of our website, including all information, tools, and services available from this site, is subject to the following terms.
2. Eligibility
You must be at least 21 years of age to use this website. By accessing the site, you confirm that you meet this age requirement. It is your responsibility to comply with all local, state, and federal laws regarding tobacco purchases and use.
3. Prohibited Uses
You agree not to use this website:
For any unlawful purpose.
To solicit others to perform or participate in unlawful acts.
To violate any international, federal, state, or local regulations.
To infringe upon or violate our intellectual property rights or the rights of others.
To submit false or misleading information.
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of WP Cigars and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
5. Product Information
All products displayed on our website are subject to availability.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
All prices are subject to change without notice.
6. Limitation of Liability
WP Cigars is not responsible for any direct, indirect, incidental, or consequential damages resulting from your use of our website or any products purchased from it.
7. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the policy.
8. Links to Third-Party Sites
Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement or responsibility for the content, services, or practices of these third-party sites.
9. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for updates.
10. Governing Law
These Terms and Conditions are governed by the federal laws of the United States and state laws of the state of Indiana , without regard to its conflict of law provisions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@wpcigars.com
Privacy Policy
At WP Cigars, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or create an account.
Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited.
Cookies: Small files stored on your device to enhance your browsing experience and gather analytics.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders, including shipping and payment processing.
Respond to customer inquiries and provide support.
Send promotional emails, offers, or updates (you can opt-out at any time).
Improve our website, services, and marketing efforts.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties, such as payment processors and shipping providers, to complete your transactions.
5. Your Choices
You have the right to:
Access, update, or delete your personal information by contacting us.
Opt-out of marketing emails by using the “unsubscribe” link included in our communications.
Disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@wpcigars.com
Refund/Cancellation Policy
At WP Cigars, we take pride in providing premium cigars crafted with the utmost care and expertise. Due to the nature of our products, all sales are final. Once an order has been placed, it cannot be canceled, and refunds will not be issued.
We encourage customers to review their selections carefully before completing a purchase. Should you encounter any issues with your order, such as damage during shipping or an error on our part, please contact our customer support team within 48 hours of delivery, and we will work to address your concerns.
Thank you for understanding our commitment to quality and ensuring a seamless shopping experience.
Shipping Policy
Shipping Policy
At WP Cigars, we are committed to ensuring your order is processed and delivered promptly. Please review our shipping policy below for important details about shipping times, costs, and procedures.
1. Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
You will receive a confirmation email with your order details and tracking information once your order has been shipped.
2. Shipping Methods and Delivery Times
We offer the following shipping options to meet your needs:
Standard Shipping: Estimated delivery within 3-7 business days.
Expedited Shipping: Estimated delivery within 1-3 business days.
Delivery times may vary based on your location, carrier delays, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method selected, and delivery destination. The final shipping cost will be displayed at checkout before you complete your purchase.
4. Shipping Restrictions
We currently ship only within the United States.
Certain states or regions may have restrictions on tobacco shipments. It is your responsibility to ensure compliance with local laws and regulations before placing an order.
5. Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact us immediately at info@wpcigars.com.
We will work with the shipping carrier to resolve the issue, but WP Cigars is not liable for carrier-related delays or errors.
6. Incorrect or Incomplete Addresses
Please ensure your shipping address is correct when placing your order.
Orders with incorrect or incomplete addresses may result in delays or additional fees.
WP Cigars is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Signature Requirement
For compliance with tobacco sales regulations, an adult signature (21+) is required upon delivery. Please ensure someone of legal age is available to sign for your package.
8. International Shipping
At this time, we do not offer international shipping.
9. Questions About Shipping?
If you have any questions or concerns about your shipment, please contact us at: info@wpcigars.com